FAQ
Secondhand Clothing
What condition will the item be in?
All items are secondhand and may show signs of wear. I will be sure to disclose any imperfections in the listing so please be sure to read the description and view all photos before purchasing.
Will my item be washed?
All items are washed in non-tox detergent, unless they are new with tags.
Shipping
When will my order ship?
Orders will be shipped within 1-3 business days and shipped via USPS from North Carolina.
A tracking number will be sent to your provided email address once shipped (*be sure to check your spam folder if you don't receive it).
For any questions regarding shipping, please contact us via the Contact Page.
How much does shipping cost?
A flat rate shipping charge of $6 will be added at checkout.
Enjoy FREE shipping on orders $75+.
Do you ship outside of the U.S.?
We currently offer shipping services to the U.S. only. We hope to ship to Canada soon so stay tuned!
Do you use sustainable mailers?
Yes! I use ecoenclose mailers, which are recycled, reusable and recylable!
Do you offer local pickup?
If you are local to Jacksonville, NC, I'd be happy to coordinate a time for you to pick up your item! Just select "pick up" at checkout!
Returns
Do you accept returns or exchanges?
We do not accept returns or exchanges. All sales are final.
Please be sure to carefully review all information provided in the listing (measurements, photos, desription) before purchasing.
What if I receive a flawed item?
Natural signs of wear is normal for secondhand items. All major flaws will be disclosed in the listing, but please keep in mind that there may be minor imperfections on the garment.
We do our best to inspect each item and disclose any major flaws.
If your item has a major flaw that was not disclosed, please reach out! We'll be happy to work with you to make it right.